Baffled

[channonyarrow]

So Cingular calls me and asks me if they can speak to "Mr or Mrs channonyarrow." Already going "bwuh?" I say that I'm speaking. (What the hell, I owe them a lot of money.) They ask me to verify my last four digits of my social for them.

Wait, what? YOU call ME and want ME to VERIFY THAT I AM WHO I AM?

Asking why causes the blowup doll on the other end of the line to explode.

I did not, and I should have, ask HER to verify who SHE is.

But apparently she can't tell me what the call's about - beyond that it's a thank you call - without knowing that I am who I say I am. Jesus fuck, I answered the phone and it's not like you're saying you want to discuss my account, right?

WHY DO I HAVE TO PROVE WHO I AM SO THAT YOU CAN THANK ME FOR SOMETHING THAT I DID NOT DO?

So I hung up on her.

I think I need a new service provider.

Comments

[channonyarrow.livejournal.com]

Actually, the number matched the one I have in storage for Cingular, so I wasn't too worried about it, but dude.

[jkivela.livejournal.com]

Oh, then she was just an idiot. Much better...

nice icon, as usual